Most of us hate being put on hold. What most of us like even less, however, is being put on hold in total silence. Studies have shown that for callers faced with silence, the threshold for remaining on the line is less than 40 seconds. People who call your business usually call because they want to, and putting them on hold in silence for anything longer than a few seconds is a good way to lose the caller for good.
“Don’t take a chance on losing this person due to dead silence. Remember you only get one opportunity to make a good first impression”
Even the smallest of businesses can give callers an entertaining, informative alternative to waiting in silence by using a messaging on hold, or Message on Hold system. Message On Hold gives you total control over what your customers hear, thus enhancing the professional image of your company while allowing you to promote products and services.
Make your “on-hold” time count and create new profit!
We care! With your monthly subscription we include the following:
- Unique script ideas and professional copywriting for effective advertising on hold
- Guaranteed digital playback equipment or VOIP compatible files
- Licensed on hold music, designed to be the perfect compliment to your on hold messaging
- Professional voice talent trained for telephone messaging needs
- Language options by native talent with the right accent to cater to your callers
- Multiple location discounts
- Worldwide telephone on hold and voice over service
All you need is a telephone system. With a professional voice and professional licensed music, our Message on-hold productions feature the latest in cutting-edge technology that’s sure to increase your bottom line!